Frequently Asked Question

To guarantee the data integrity, accuracy, and continuity of your local automated workflows (such as our AI Vision & OCR Engines), all infrastructure migrations necessitated by third-party model deprecations must follow a strict engineering timeline.

• The 45-Day Testing Window: Moving system pipelines to newer models (e.g., Gemini 3.1) alters the underlying data extraction logic. Because our enterprise clients process highly variable document structures (such as multi-carrier insurance forms), our engineers require a minimum of 45 days prior to the vendor's hard-retirement date to conduct regression testing against historical document profiles.
• Contract Sign-off Deadline: Signed project approvals and migration fees must be cleared before the 45-day threshold. Failure to submit approval prior to this window forfeits our deployment timeline and system accuracy guarantees.